Expect to know the team

Andy Taylor is Operations Director and Co-Owner at Expect. He is responsible for the company’s Transport, Contract Logistics, Warehousing, Account Management, Continuous Improvement and Technology functions. Andy has worked as Operations Director since 2015, prior to which he spent the previous decade working across a wide range of logistics roles that gave him a strong grounding in the industry.

Andy is focused on driving operational excellence across every part of the business, building efficient, high-performing teams and continuously improving the way Expect delivers for its valued customers. He is a firm believer that lasting success comes down to people — and to building durable, effective relationships with everyone the business works with, from customers and suppliers through to the teams on the ground.

Outside of work, Andy is a family man who enjoys spending time with his wife, two daughters and dog, alongside running, live music and travelling to new places.

Matt became Managing Director of Expect in 2022 following successful completion of a Management Buyout in December 2021. He has spent the last decade driving growth within the logistics industry, prior to which having spent a number of years training and working in finance, gaining valuable insight into what it takes to run a successful business.

He is focused upon building a world class team that adopt a growth mindset and implement bespoke logistics solutions for our customers that align to their needs. Matt is a firm believer that people are a business’s number one asset and high performing teams are the key differentiator between the good and the great.

Outside of work Matt loves spending time with his wife and two children, whilst somehow managing to find time to keep up his eye in on the squash court a couple of times a week. When time allows, he also loves travelling abroad and exploring new places and cultures.

Bob has joined the Expect team to help strengthen and enhance the Board, having had several Sales and Commercial roles within the industry including an impressive mix of corporate and family-owned operated companies, he can help guide the growing Expect business while maintaining our strong culture of caring for our clients and colleagues.

He will be concentrating his attentions on developing the new sites with complimentary new clients as well as supporting the latest business acquisition, Pallet Plus with additional profitable growth.

When not working, Bob loves to spend time with his family, has frequent weekend trips up to his caravan on the beach in Northumberland and travelling abroad for fun.

With over 15 years’ experience in Human Resources, Amy has held senior leadership roles across leading logistics businesses including GXO Logistics, XPO Logistics and WS Walkers. Her expertise spans organisational development, talent strategy, leadership, culture and employer brand, helping businesses create environments where both people and performance thrive. As HR Director and a member of the Board, Amy plays a key role in shaping the future direction of Expect, ensuring the business continues to attract, develop and retain great people while staying true to its values and culture. Amy holds a degree in Enterprise Development and is both a Chartered Member of the CIPD and Institute of Marketing, bringing a unique blend of people, culture and brand expertise to the organisation.

Jack joined Expect Distribution in July 2024 as Transport Development Manager, bringing more than ten years’ experience within the logistics industry. A qualified FORS Practitioner, DGSA Officer and holder of a Transport Manager CPC, Jack was promoted to Head of Distribution in January 2025.

As Head of Distribution, Jack is responsible for leading Expect’s distribution operation, with a strong focus on operational performance, customer service, compliance and the continued development of both people and processes. He works closely with his management team to improve efficiency across the operation while ensuring the business continues to deliver a safe, reliable and high-quality service for its customers.

Jack is passionate about developing people and building a high-performing team, creating an environment where individuals are given ownership, supported in their development and encouraged to fulfil their potential. He believes that continuous improvement comes from challenging established ways of working, using data to make better decisions and empowering people closest to the operation to make a difference.

As Expect continues to grow, Jack is focused on ensuring the Distribution operation develops alongside the wider business – improving productivity, strengthening operational standards and creating a team capable of supporting the company’s long-term ambitions.

Outside of work, Jack enjoys spending time with his wife and two boys, keeping active, playing golf and following sport.

I have spent the last 22 years In Transport across a variety of different sectors. I started the journey in 2004 involved in Airfreight, before moving across to European Roadfreight in 2009 and UK Roadfreight in 2019. I have always believed in developing teams to reach their maximum potential as they are the backbone of every successful business

In my spare time I enjoy Running, Cycling and Playing Golf.

Howard joined Expect in January 2025. With extensive experience in warehousing across multiple industries including bulk industrial, pharmaceutical, fast fashion, and electronics. He has managed some of the largest warehousing operations in the UK for major brands such as Boots, Next, ASOS and Premier Farnell. His wealth of expertise adds significant value to the business.

Outside of work, Howard enjoys painting, particularly with oils, as well as spending time in nature, wildlife gardening, caring for his koi carp, and playing a bit of golf.

Having worked with Expect for many years, Jim was delighted to join as the Head of IT and Procurement in April 2026. Jim has extensive experience working across multiple sectors including legal, manufacturing, accountancy and logistics, and takes great pleasure in using the different skills these areas have provided to find robust, secure and modern solutions to problems.

Joe joined the team in September 2022 having previously worked in a range of industries from Kitchens, HR/Counselling services and Hotels.

Starting his career at an Accountancy practice in Manchester Joe moved over to Yorkshire over 10 years ago and hasn’t looked back. Joe is a firm believer of developing team members and continues to mentor team members through their study.

Outside of work Joe loves spending time with his wife and young sons, as well as attempting Flag football, running and golf.

Lisa joined Expect in September 2022.

A stickler for lists and organisation and with a Managerial background in both corporate and private sectors; Lisa has worked in Distribution, Property & Construction, Hospitality and Healthcare sectors.

Married with 3 children, Lisa enjoys spending time with her family, local country walks (lots of country pubs nearby!), baking and movie nights. Having lived in Italy for a year in her teenage years she loves all things Italian and learnt to speak the language fluently but with a Northern Bergamasco accent, the Italian Yorkshire!

I have spent the last 11 years in 3PL warehouse management, being part of a large, automated operation at XPO (ASOS contract), progressing into operational projects and continuous improvement with Torque and Dependall. I am very data and process driven and enjoy a good Excel formula!

In my spare time I enjoy engaging in DIY projects and have a bit of an obsession for woodworking. I also try to grow fruit and veg every year in the Great British weather on my allotment. I have a 2-year-old son and we are both actively (more him than me) learning to speak Romanian and often travel there visiting family.

Dan holds a first-class honours degree in business management and worked initially for nine years in food retailing before joining us in 2021 as a Contract Co-ordinator.In January 2025 Dan was promoted to the position of Head of Contracts.

Dan Wignall has been an integral part of Expect Distribution’s journey, and his promotion to Head of Contract Logistics is a testament to his hard work and dedication. Dan is looking forward to taking on new responsibilities and forging stronger customer relationships.